Customer service

We are always happy to help

If you have any questions about the webshop, an order or how to return items, you are always very welcome to contact us. Please note that we do not accept orders over the phone.

Monday – Thursday from 9.00-16.00, Friday from 9.00-15.00*

Telephone: +45 32 24 34 00

Mail: contact@masai.net

*Public holiday hours:

Thursday 6 April – Closed

Friday 7 April - Closed

Monday 10 April - Closed

Friday 5 May – Closed

Thursday 18 May – Closed

Monday 29 May – Closed

Monday 5 June – 9-12.00

Monday 25 December – Closed

Tuesday 26 December – Closed